Upgrade payment – ended up paying for both

[anderberg]

Hey,

I was going to upgrade from private to business and had a pop up message telling me to add $60 if I wanted to upgrade. I still ended up having to pay $149? I would really like of you to look into that.

Thanks,

[Jaime Marchwinski]

Hi Thomas,

Thanks so much for reaching out!

We are currently experiencing a high volume of threads and will get back to you shortly with a more substantial response if necessary.

In the meantime, feel free to email us with account issues at [email protected]

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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