Upgrade Path and Potential Pitfalls

[Albert Padley]

Hi,

Currently have older versions of The Events Calendar – ABD (3.9.1) and The Events Calendar:WooCommerce Tickets (3.9.2) installed and working on this site. The plugins were installed by a previous unknown developer and I don’t seem to have an upgrade path. Therefore, will be buying newest versions of Events Calendar Pro and Event Tickets Plus. Will I be able to simply install the new versions or will there be some additional conversion work necessary?

[Geoff B.]

Good evening Albert and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

I would definitely recommend trying things out in a staging / test environment if possible since this is such a big upgrade.

That being said, it should be smooth sailing for the most part.
The only thing that you will need to pay attention to is the migration from WooTickets to Event Tickets Plus.

I highly recommend reading the following: https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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