upgrade from single product to bundle?

Home Forums Welcome! Pre-Sales Questions upgrade from single product to bundle?

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #1192878
    Terri
    Participant

    I have a license for Events Calendar Pro, and am I looking at also getting Community Events. There’s a chance I will need other addons in the Community Bundle. Can I upgrade my single product license to a Bundle license? If so, how do I do that?

    Thanks,
    Terri

    #1192917
    Nico
    Member

    Hi there Terri,

    Thanks for getting in touch with us! Glad to hear you are looking forward to move on to the Community Bundle 🙂

    If you decide to purchase it just go ahead and do so. Once that’s done let me know and I’ll process a refund for the Events Calendar PRO business license you originally purchased. Sounds good?

    Please let me know about it,
    Best,
    Nico

    #1199676
    Terri
    Participant

    Hi, there.

    I purchased the Community Bundle yesterday, and actually had also purchased Community Events separately the day before, as I didn’t realize Community Events didn’t allow ticket creation with the regular Event Tickets plugin. So, I need the Events Calendar Pro and Community Tickets separate licenses refunded, please.

    Thank you,
    Terri

    #1199719
    Nico
    Member

    Hi there Terri,

    Thanks for letting me know! I’ve refunded both orders and you should see the funds back in your account in 5-10 days.

    I’ll leave this thread open so you can confirm that the refund was processed.

    Best,
    Nico

    #1209511
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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