Updating the PRO software

Home Forums Welcome! Pre-Sales Questions Updating the PRO software

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1093382
    Doug K
    Guest

    Two-part question, if you please:

    1. We have a license key for the PRO version, as it was purchased via a third party developer who provided it to us. However, we need to update the software, but we don’t have a login ID/password. Is it possible to have login credentials created, based on our PRO software key (I am happy to provide as needed). We are currently running Events Calendar Pro 3.10 and are encountering errors that seem to point to a software upgrade as the answer.
    2. Do you offer educational discounts for higher ed institutions in regards to software purchases?

    Thanks in advance!

    #1093581
    Geoff
    Member

    Hey Doug and thanks for getting in touch! Happy to provide a two-part answer here. 🙂

    We have a license key for the PRO version, as it was purchased via a third party developer who provided it to us.

    While I am unable to transfer the license over to you, I would be happy to give you the renewal price of Events Calendar PRO so that, when you purchase it, it is both the same cost you would have paid if you did have the license and allows you to create your own account in the process. Is that something you would be interested in? If so, please email us at support [at] theeventscalendar.com, link to this thread, and we’d be happy to help out.

    Do you offer educational discounts for higher ed institutions in regards to software purchases?

    We do indeed offer free licenses for organizations. We have an application to apply for that and, while it’s not a guarantee, I wold encourage you to give it a shot.

    Does this help answer your questions? Please let me know. 🙂

    Cheers,
    Geoff

    #1093932
    Doug K
    Guest

    Perfect; thanks for the information.
    Side note: I was under the impression that a reply would be sent via email. I realize now that this is not the case, but you might want to note this [possibly in bolder text] on the initial request form. Regardless, I appreciate the response.

    #1093972
    Geoff
    Member

    Right on! Thanks for the confirmation and the additional feedback. I’m so glad to hear this helps. 🙂

    Cheers,
    Geoff

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Updating the PRO software’ is closed to new replies.