Updating the plugin breaks my website in Godaddy Managed WordPress

[Rob]

When I update the Event tickets plugin I get a fatal error on my WordPress site. Do I need Event tickets or can I deactivate if I have Event Tickets plus?

[Josh]

Hey Rob,

Thanks for reaching out to us!

I apologize for the inconvenience with the issues you’ve experienced while updating the plugins.

Yes, you do need the latest version of both the core Events Tickets plugin installed and activated for the Event Tickets Plus to work. Also, if you have The Events Calendar installed, you’ll also need the latest version of that plugin installed as well.

Would you mind posting the Fatal error that you get when updating? That will help us to narrow in on what may be happening here.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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