Updating Plugin

[saes]

I am in need of updating the Events Caledar Pro plugin on my wordpress site, but we are getting the message that we are out of installs. Our account is the one site license and we are only using it on one site. How can we get this updated?

[Geoff B.]

Good afternoon Kim and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear that you are unable to update the Events Calendar Pro on your site.
I would love to help you with this topic.

By the looks of it, the issue stems from the fact that your license is linked to the following site http://887.redundant-webservers.com/.

The good news is that this is pretty easy to fix. Going through the following Knowledge Base articles should do the trick:

1. https://theeventscalendar.com/knowledgebase/license-key-out-of-installs/
2. https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts