Updating information on WooTickets Fields

[Juli]

Hi,

I’m wondering where you update information on the backend of your site to change the ticket the purchaser is buying?

For example:

If I wanted to add a note to the ticket telling people that “Tickets are non-refundable”, where would I input that on my website?

Would it be in the Events section or Woo Commerce section and where on that particular section.

A little lost here.

[Brook]

Howdy Juli,

I would love to help you make sense of this. I would say it depends. If only some of your events are non-refundable, then I would add the note inside of each ticket’s description. If on the other hand you sell only tickets through WooCommerce and you want want all products/tickets sold through Woo to be non-refundable, then you could show a notice on the checkout page that mentions this.

I found this fairly detailed article which walks you through customizing the WooCommerce page (click here), including adding text to it. If you want a store wide notice you could follow the steps there-in.

Does that all make sense? Will that work for you? Please let us know.

Cheers!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts