updating export all events

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  • #1185774
    Braidyn
    Guest

    When I added a new event to my calendar and then went to “export all events”, my new event was not listed in the Excel sheet that exported to me. How to I make sure the Excel sheet that comes from export is updated with new events as they are added?

    #1185791
    Geoff
    Member

    Hi Braidyn,

    Thanks for getting in touch!

    I do want to note that this forum is used to help answer questions about purchasing our paid plugins. If you are looking for technical support for The Events Calendar and do not have an active license for one of our paid plugins, then we would appreciate it if you could open a thread on our WordPress.org support forum and we’d be happy to help you on our next pass.

    When you open your thread, it would be super helpful if you could provide the version number you have installed, a link to the event that is not exporting, and a screenshot of the “Export all events” link you are referring to. My initial hunch is that the event is not published in the current month and that the export option only export events from the current month. If you open a thread on WordPress.org and provide that information, though, we’d be happy to look at that with you.

    Thanks!
    Geoff

    #1196518
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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