Updating Expired License

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  • January 28, 2013 at 6:18 am #31666
    Craig
    Member

    My license expired so I purchased a new one but it’s not showing up in my account. Did I miss a step? Do I need to upload the plugin again? I have the events calendar pro

    January 28, 2013 at 6:21 am #31671
    Barry
    Member

    Hi Craig: did you definitely purchase using the same account/email address as before?

    January 28, 2013 at 6:25 am #31673
    Craig
    Member

    Pretty sure I did logged in with my account before I made my purchase

    January 28, 2013 at 7:12 am #31678
    Barry
    Member

    Hi Craig: if you could bear with me a little longer I’m just going to get some input from another team member – it certainly looks like everything is in order from my perspective so it’s possible there’s a glitch in the system here.

    January 28, 2013 at 7:56 am #31681
    Barry
    Member

    OK – so it’s looking like this is indeed a technical issue on our end. We’ll do our best to find the cause and fix it as quickly as possible – and will update you as soon as it’s resolved.

    Thanks for your patience 🙂

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