updating error

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  • October 8, 2013 at 12:02 pm #69917
    Josh
    Participant

    hello. we’ve just updated to version 3.1 and are entire site is down – giving this error:

    Fatal error: Class ‘TribeWooTickets’ not found in /home/scmwa/scmwa.com/wp-content/themes/enfold-child/functions.php on line 27

    Can someone help us troubleshoot? thanks!

    October 8, 2013 at 2:43 pm #69938
    Josh
    Participant

    seems like we got it fixed. had o remove functions.php, finish updating Pro and TEC, then put functions.php back in place. any ideas why?

    October 8, 2013 at 5:47 pm #69981
    Barry
    Member

    If you have custom code in your functions.php file and it references a class or function that might temporarily be undefined (perhaps because the plugin – WooCommerce Tickets in this case – was deactivated if only momentarily) then you could indeed run into this.

    Does that help at all?

    October 28, 2013 at 10:20 am #73314
    Kelly
    Participant

    Hi, Josh. As it’s been over two weeks since your last reply, I’m going to close this thread. Please open a new one if you choose to pursue this further in the future.

    Thanks for being part of the TEC community! 🙂

    July 7, 2015 at 6:29 am #981608
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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