Updating EC and ECPRO to 3.1 won’t complete

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › Updating EC and ECPRO to 3.1 won’t complete

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 3, 2013 at 9:06 am #68994
    joelpdavis
    Participant

    I have tried unsuccessfully to update to EC and ECP 3.1. Does not seem to produce an error message, just hangs on unpacking the update.
    I have now deactivated ALL plugins and I still have the same response.
    Any advice?

    October 3, 2013 at 9:31 am #69003
    joelpdavis
    Participant

    Update: I want to add to this post that I have now had to DELETE my calendar files and start over. Unfortunately, I cannot even install version 3.1 at all. The plugin just hangs and nothing else seems to happen.

    October 3, 2013 at 4:09 pm #69103
    Leah
    Member

    Hi joalpdavis,

    I’m really sorry to hear the update process has been so problematic for you! I hope that you had a backup of your database?

    Just to clarify- are you getting the hanging update when you try to automatically update? Have you tried updating manually (by reinstalling the plugins instead of via the Plugins page links)? And also, can you confirm what versions of the plugins you were on previously?

    The above information will help us troubleshoot this further. Thanks for your patience.

    Best,
    Leah

    October 28, 2013 at 9:41 am #73234
    Kelly
    Participant

    Hi, joelpdavis. As it’s been over two weeks since your last reply, I’m going to close this thread. Please open a new one if you choose to pursue this further in the future.

    Thanks for being part of the TEC community! 🙂

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Updating EC and ECPRO to 3.1 won’t complete’ is closed to new replies.