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- This topic has 2 replies, 3 voices, and was last updated 8 years, 1 month ago by Support Droid.
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January 28, 2016 at 11:31 am #1063945EdwardParticipant
Aloha,
We had recent issues with the newer updates. They seemed to remove our events calendar off line. When attempting to deactivate the plugins, we ran into an issue resulting in fatal error and hope you can help. It has seemed to deactivate the website from what was working, and is a result of attempting to deactivate the events calendar and events calendar pro plugins, which were never removed.
Fatal error: Class ‘Tribe__Events__Main’ not found in /home/ourgnxje/public_html/wp-content/plugins/wootickets/wootickets.php on line 117
http://www.glassartshawaii.org
Thanks for your help!
January 28, 2016 at 9:32 pm #1064158CliffMemberHi Ted.
It looks like that’s an error message with our WooTickets legacy plugin.
While we are committed to solving such fatal errors for our legacy products for several more months, one solution would be to migrate to the product that replaced WooTickets: Event Tickets Plus.
Will that work for you?
If yes, please check out our migration article and get Event Tickets Plus from your Downloads and License Keys pages.
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If you need to stick with WooTickets legacy plugin for now, would you mind grabbing your system information and pasting it here? Make sure to use the “Set as private reply” checkbox to protect your private information from the public.
You can find the system info by going to WP Admin > Events > Settings > Help tab > System Information section
That will give me extra information to help diagnose the problem.
February 21, 2016 at 8:35 am #1079288Support DroidKeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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