Help Desk

Updated to the new maintenance release – now 503 errors and db connection errors

  • Posts: 8 Topics: 3
    | Permalink

    With Events Calendar PRO (newest release this week) active, entire site throws 503s, and when you log into phpmyadmin panel, you see the error that there are too many database connections.

    Deactivate this newest version of PRO and everything returns to normal.

    This isn’t going to work.

    Rolled back to previous version, for now.

    Posts: 8 Topics: 3
    | Permalink

    The previous version, 4.4.23, is working excellently (is that a Wayne’s World word, lol?).

    But, 4.4.24 immediately overloads my WordPress database by trying to exceed the database connections.

    Not sure what that’s all about.

    But, it’s totally not cool.

    Posts: 8 Topics: 3
    | Permalink

    The previous version, 4.4.23, is working excellently (is that a Wayne’s World word, lol?).

    But, 4.4.24 immediately overloads my WordPress database by trying to exceed the database connections.

    Not sure what that’s all about.

    But, it’s totally not cool.

    Posts: 5909 Topics: 2
    | Permalink

    Hello Ben,

    We are terribly sorry about this issue with the new version. We are already looking into the problem. Until then keep to 4.4.23 please.

    We’ll be in touch soon. Thank you for your patience!

    Cheers,
    Andras

    Posts: 6521 Topics: 10
    | Permalink

    Hello,

    Reaching out to let you know we released a hotfix for Events Calendar PRO that addresses the performance issues in the admin area. We are sorry about the issues caused and appreciate the patience while we worked a fix out.

    Please update Events Caledar PRO to version 4.4.24.2 and let us know if the fix works for your site.

    Release blog post → https://theeventscalendar.com/announcing-events-calendar-pro-4-4-24-2/

    Best,
    Nico

    Posts: 8 Topics: 3
    | Permalink

    Nico,

    This hotfix worked, and the fix description at WordPress seemed right on the spot.

    Thank you for taking care of it so quickly!

    (Am on the latest versions of everything…)

    Ben

    Posts: 5909 Topics: 2
    | Permalink

    Hi Ben,

    We are stoked to hear this fixed the issue for you. Awesome!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
    https://wordpress.org/support/view/plugin-reviews/event-tickets/

    PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

     

    | Permalink

The topic ‘Updated to the new maintenance release – now 503 errors and db connection errors’ is closed to new replies.