Updated Plugin and Now it Says my License Key is out of Installs?

[jennynugent]

I updated the plugin and now the plugin has stopped functioning and is not properly paired with the Events Calendar. I have only installed the pro plugin on one website? Why does it say that I am out of installs? Do you have to pay every time you update the plugin???
I also just realized that

[Barry]

Hi Jenny,

No you don’t need to buy a new license every time you update. If you have changed your URL this message may have appeared or it may indeed be a hiccup on our side – please rest assured however that the operation of the plugin (with the exception of automated updates) will not be affected.

That said, you’ll probably want to clear this up so the best steps to try and wiping the license key from your own WordPress installation (delete it and save the change) then clear it from your account here at tri.be.

With that done you should have a “clean slate” and can try punching it in once more.

Hope that helps, but let me know if not.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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