Updated Events Calendar, nothing works anymore!

Home Forums Calendar Products Events Calendar PRO Updated Events Calendar, nothing works anymore!

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1290771
    Kiki Baaijens
    Participant

    Hi

    Just did an update for the Events Calendar, but now I can’t find the plugin anymore and I have notices that I have to install it. Tried that, but ‘source map already existst’. What to do?

    #1290891
    Kiki Baaijens
    Participant

    Uploaded the Events Calendar file via FTP, now I get this message in WordPress, what to do?:
    Fatal error: Uncaught exception ‘InvalidArgumentException’ with message ‘No constructor with the tec.rest-v1.main alias is registered’ in /var/www/wp70954/1/veganevents.nl/wp-content/plugins/the-events-calendar/common/vendor/lucatume/di52/src/tad/DI52/Container.php:138 Stack trace: #0 /var/www/wp70954/1/veganevents.nl/wp-content/plugins/the-events-calendar/common/vendor/lucatume/di52/src/tad/DI52/Container.php(122): tad_DI52_Container->assertCtorAlias(‘tec.rest-v1.mai…’) #1 /var/www/wp70954/1/veganevents.nl/wp-content/plugins/the-events-calendar/common/src/Tribe/Container.php(176): tad_DI52_Container->make(‘tec.rest-v1.mai…’) #2 /var/www/wp70954/1/veganevents.nl/wp-content/plugins/the-events-calendar/src/Tribe/Main.php(422): tribe(‘tec.rest-v1.mai…’) #3 /var/www/wp70954/1/veganevents.nl/wp-content/plugins/the-events-calendar/src/Tribe/Main.php(333): Tribe__Events__Main->bind_implementations() #4 /var/www/wp70954/1/veganevents.nl/wp-content/plugins/the-events-calendar/src/Tribe/Main.php(2753): Tribe__Events__Main->pl in /var/www/wp70954/1/veganevents.nl/wp-content/plugins/the-events-calendar/common/vendor/lucatume/di52/src/tad/DI52/Container.php on line 138

    #1290932
    Kiki Baaijens
    Participant

    Deleted everything, uploaded the file again. When trying to activate the plugin, I get this message: Fatal error: Class ‘Tribe__Assets’ not found in /var/www/wp70954/1/veganevents.nl/wp-content/plugins/the-events-calendar/common/src/functions/template-tags/general.php on line 524

    #1291117
    Geoff B.
    Member

    Good evening Kiki and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the calendar crashing after your latest update. Yikes!
    I would love to help you with this topic.

    First off, major kudos on the testing so far.
    Even though the calendar has not yet reappeared, this was the correct approach to fixing things.

    Before attempting anything else, it is wise to do a database backup for extra safety.

    When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

    If not, consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors).

     

    A first quick test is to simply:

    1. Using FTP, temporarily rename the other the Events Calendar plugin folders (Filter bar, Community Events, Pro) to something like /z_the-events-calendar-filterbar/.
    2. Temporarily revert back to a default WordPress theme such as twenty-sixteen

    This will ensure that there are no conflicting versions of our plugins and no customizations from your theme at play.

    Then:

    1. Delete the /the-events-calendar/ folder using FTP
    2. Make sure all of your caching plugins are disabled and the cache emptied
    3. Download a fresh copy of the Events Calendar here https://theeventscalendar.com/product/wordpress-events-calendar/
    4. Activate it and see if the issue is gone

    If it is, it will be a matter of:

    1. Making sure the other the Events Calendar are at their latest version (comparing with the version found here: https://theeventscalendar.com/my-account/downloads/

      If not, please delete the plugin folder using FTP and install a freshly downloaded version

    2. Reactivating the plugins one by one
    3. Revert back to your theme as the last step.

    Let me know how that goes.

    Best regards,
    Geoff B.

     

    #1291810
    Kiki Baaijens
    Participant

    Hi Geoff,

    Thank you for your answer. My host was able to install a backup from a week ago and it works again. I’m quite scared to do another update now… Any idea what could have happened? And how to prevent is from happening again?

    Best wishes,
    Kiki

    #1292660
    Barry
    Member

    Hi Kiki,

    We did have an unfortunate blip which triggered an error similar to what you described and that was since corrected. I would simply recommend making a backup and trying again: I’m sure you’ll have more luck this time 🙂

    Our apologies for the inconvenience first time round.

    #1302956
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Updated Events Calendar, nothing works anymore!’ is closed to new replies.