Update v3.5 -> v4.3.1 has broken currency and paid event saving

[elastic]

Hi,

For our client we have just updated
The Events Calendar v3.5.1-> v4.3.1.1
The Events Calendar: Eventbrite Tickets v3.5 -> v4.3.1

All appears to be working as before except for a couple of things.
Can you please advise on the following.

(1) Currency

The currency has switched to the default $ instead of £

On the working version 3.5 we had applied the code form here to change the currecy to GBP.
https://theeventscalendar.com/support/forums/topic/change-default-currency/

That worked fine, but is no longer working with version 4.3.1
Can you please advise on how this can be done on the latest version?

(2) Making Paid events Live.

We are now not able to make live paid events because it complains of the PayPal address missing.
Error message:
We were unable to sync your event to Eventbrite. Here’s what happened:
This event has no PayPal payment email

The only way we can make events live is to edit the ticket on EventBrite and add in the PayPal address there, make it live on EB, then on WP.
I’m sure this was part of the WP plugin before the update.
Can you please advise on this?

many thanks

Ian

[Brook]

Howdy Ian,

I would love to help you with this. I am happy to hear you’ve upgraded.

(1) Currency

The currency has switched to the default $ instead of £

Last time our developers looked into this it was no longer possible with the new Eventbrite API to set the currency. However I just asked our primary Eventbrite developer if he would not mind checking again, to see if there have been any changes.

I’ll get back to you when he gets back to me.

(2) Making Paid events Live.

We are now not able to make live paid events because it complains of the PayPal address missing.
Error message:
We were unable to sync your event to Eventbrite. Here’s what happened:
This event has no PayPal payment email

Typically the Organizer Email should be the one that would get the PayPal payment. Is the organizer for the event you’re adding also your paypal address? Or is that email field perhaps blank?

Cheers!

– Brook

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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