Update to 3.9.3 : Unable to create event in Eventbrite

[artsmartlondon]

I have the plugins installed and the api key authorized.

When i create an event in wordpress, i correctly fill all the fields in and i get the wordpress success message, no plugin errors. Yet there is no event in eventbrite, i dont even know where to start debugging.
I have the debug bar installed, but i dont see any info relating to your plugin.

Any help / guidance appreciated.

[Geoff]

Hi artsmartlondon–thanks for getting in touch and sorry for the trouble here.

We did indeed come across some issue in the Eventbrite 3.9.3 update and have pulled it back to work them out. In the meantime, are you able to roll back to 3.9.2 and–if so–do you still encounter the same issue?

Thanks!
Geoff

[Rob]

Hey there! We pushed a 3.9.4 release last night to address this issue. Has anyone had a chance to update and confirm whether or not things are running more smoothly for them? In our own testing, this issue was resolved with the new build. Let us know…and thanks for your patience so far 🙂

[Philip]

I am experiencing the same issues. I have the most up-to-date version.

[Geoff]

Thanks for chiming in here, Philip! You’re totally welcome to follow along with this thread, but please open a new one if you’d like us to take a look at your issue–sometimes issues like this can seem similar but have different solutions. 🙂

Cheers!
Geoff

[Geoff]

Hey there! I’m going t o go ahead and close this thread since it’s been pretty quiet the last couple of weeks, but did want to also mention that we released Eventbrite Tickets 3.9.6 just today. Please update to the latest and feel free to start a new thread if any issues pop up–we’d be happy to help. 🙂

Cheers!
Geoff

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