Update removed Pro functions

[Ian]

Hi,

We updated our website yesterday and have lost access to the Pro functions. We tried updating the licence key as we thought this might resolve the issue and it says “Sorry, this key is not valid.”

[Cliff]

Hi Ian. Sorry this happened.

I’m guessing you experienced one of our automatic update issues where the plugin folder name got renamed and therefore WordPress deactivated the Pro plugin and therefore it threw errors.

Please re-activate the Pro plugin and let me know if that solves it for you.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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