Hi there @tablelandsregionalcouncil,
Looking back at this problem it seems to only impact the “Pro” version of their plugin.
Since we can’t replicate it using the freely available edition distributed on wordpress.org we did reach out to the authors to request a copy of the Pro edition in order to do some further troubleshooting, but it looks like they declined to take us up on the offer.
I’ll leave a note so we can try again. Alternatively, if you have access to and can upload a .zip of that plugin (either to your own WordPress site or to a service such as Dropbox) and share the link here by private reply, we’d be happy to take a look.
Thanks!