Update number of tickets after ticket cancelation

[officesporteventagentur.at]

After cancelation of a ticket, the sum of available tickets is not corrected (plus one because there was a cancelation).

Affected is the event list view.

[Andras]

Hello there,

Thanks for getting in touch.

Could you please give me step by step instructions on what exactly you are doing so I can try to recreate the issue on my end? Something like:

• Create an event with a ticket that has a single capacity of 20
• go to the front end and purchase 1 ticket
• on the WooCommerce orders page open the order for the purchase and set its status to cancelled
• …

Also, this knowledgebase article might give you some useful information for the case.

• https://theeventscalendar.com/knowledgebase/refund-cancel-tickets-order/

Cheers,
Andras

[officesporteventagentur.at]

thanks, this works fine

[Andras]

Great, I’m happy to hear!

Since the answer is marked as correct I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

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