Update failed. Where to download?

Home Forums Calendar Products Events Calendar PRO Update failed. Where to download?

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  • #1058741
    Michelle
    Participant

    After receiving the security update notice, I attempted to update the three affected plugins.
    All three failed.
    I was able to download and manually update TheEventsCalendar and CommunityEvents, but I cannot find where to get the latest version for TheEventsCalendarPRO.

    Where can I download the latest version for TheEventsCalendarPRO?
    (unless there’s a better way?)

    #1058774
    George
    Participant

    Hey Michelle,

    Really sorry to hear about this!

    Can you elaborate a bit on what you mean about the updates failing? Were you met with error messages when trying to update or something like that? Just curious here – this is not normal and I’m really sorry to hear about this.

    As for getting files for Events Calendar Pro, you should be able to find these in http://theeventscalendar.com/my-account/downloads

    Now, I only see a license for Eventbrite Importer and for Community Events in your account – I do not see a license for Events Calendar Pro in your account, so you will not see files for that if you are logged in as the account you used to post this thread.

    Do you happen to have a separate account with an Events Calendar Pro license? If so, log into that account and you will be able to access the files at the above link.

    I hope this information helps!

    — George

    #1076927
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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