Update Failed Update now to version 4.6.2.

Home Forums Ticket Products Event Tickets Plus Update Failed Update now to version 4.6.2.

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  • Author
    Posts
  • #1401633
    ksministries
    Participant

    Hello below is the error we received when trying to update from 4.6.1 to this most recent update. The Events Tickets updated without a problem as well as the Events Calendar.

    An error occurred while updating Event Tickets Plus: Download failed. cURL error 61: Unrecognized content encoding type. libcurl understands deflate, gzip content encodings.

    #1401646
    ksministries
    Participant

    We just updated the plugin manually through FTP

    #1401799
    Jennifer
    Keymaster

    Hello,

    I’m sorry that the automatic update didn’t work for you, but I’m glad that you were able to update manually. We have had a few other users reporting this same issue and are looking into it now. I’ll go ahead and close out this thread, but if you have any other questions, please feel free to open up a new one!

    Thanks,

    Jennifer

    #1436968
    Nico
    Member

    Hey,

    Good news! We have fixed this issue in our plugin updates server. No software update is required for the fix to be applied, plugin updates should just work fine now 🙂

    Please let us know if there’s anything else we can do to help,
    Best,
    Nico

    #1456293
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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