Update errors. Download failed. Service Unavailable

[Toby Thomas]

Hi

I keep getting errors when updating your PRO plugins, as follows.

An error occurred while updating Event Tickets Plus: Download failed. Service Unavailable

An error occurred while updating The Events Calendar PRO: Download failed. Service Unavailable

My licenses are still valid. I am not able to do a manual update for various reasons. I need the automated one.

Thanks

Toby

[Brendan]

Hi Toby,

Thanks for contacting support and sorry you are having issues with the update.  There might have been a small outage (none that I’m aware of though) at that time you tried. If you’re still getting this now, please check with your web host if there might be some IP or domain blocking or other settings that could be causing this which is usually the case. Other than that the only option we have is a manual update.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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