Update crashed my site

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  • Author
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  • #1244071
    Bo
    Participant

    I tried updating the plugin today and it totally crashed my site. I disabled the “the events calendar” plugin and now my site works again. Not sure what happened but i need to get this fixed :s. Everything was working fine till i tried to update.

    #1244617
    Nico
    Member

    Hi there Bo,

    Thanks for getting in touch with us and sorry to hear about this issue 🙁

    To recover the site, try downgrading to the last working version of the plugin → Downgrading a plugin to a past version

    Once the site is back again, please test the update in a staging / development site and check the PHP error logs to see if there’s any evidence of the code generating the fatal error. Also, could you identify if it was The Events Calendar or Events Calendar PRO the one causing the issue?

    Please let me know about it,
    Best,
    Nico

    #1255872
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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