Update Attendee Information by Admin

[jin]

Hi,

For Events Calendar PRO, can the attendee information update by admin? Knowing that the attendee information can be update by the logged in purchaser, but didn’t show anywhere that the information can be update by admin. Kindly advise.

Thanks.

[Hunter]

Hi and welcome 🙂

At this time, there is no way for the admin to alter the attendee information other than going into the database and doing so manually. It’s always best practice to back up prior to making these kinds of changes.

Please let me know if this helps answer your question and if you have any additional questions. Have a great afternoon!

[jin]

Hi,

Previously I mentioned for Events Calendar PRO, sorry that I’m actually referring to Event Tickets Plus.

There is a customer purchased 3 tickets but only 2 attendees information were captured. In the attendee list, the ‘View details’ link is missing in the row with missing attendee information. I tried to add the information into the database but still the ‘View details’ link is not showing. Could you guide on the correct way for the update?

Besides, is there any plan to allow admin to update the information from backend? This should be a basic feature required.

Hope to hear from you soon. Thank you.

[Hunter]

Hello,

This is reaching into the realm of product support, which we’re unfortunately unable to provide in our Pre-Sales Questions channel. You can head over to The Events Calendar WordPress.org support forums for assistance and answers.

If you have a PRO license, you can log into your account and get assistance through the PRO forums.

Thanks for understanding and good luck resolving your issue. Have a good day!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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