Upcoming Events: There were no results found.

[Volker]

Hi,

since the update to Event Calendar v4.6.11 and Events-Calendar-Pro v4.4.23 the message: “There were no results found.” See screenshots.

My static homepage is set up as “main page events”.

The URL “http://domain.de/events/” works.
The error occurs on the development server as well as on production.

I have tested it with different themes.
– Twenty Fifteen
– Twenty Seventeen
– Twenty Sixteen
– postage
– Soundboard

The Events Calendar Version 4.6.8 and The Events Calendar PRO Version 4.4.20.1 work perfectly.

[Andras]

Hi Volker,

Thanks for getting in touch with us!

I apologize for this issue. We have already identified the source of this bug and are already working on a quick resolution.

Until then the solution is to roll back to the previous versions:

• The Events Calendar 4.6.10.1 – https://www.wordpress.org/plugins/the-events-calendar/advanced/
• Events Calendar Pro 4.4.22 – from your account

Hang in there, the fix should be coming very soon!

Thanks for your patience!

Cheers,
Andras

[Volker]

Thank you for your prompt reply.
I will wait with the update

[Andras]

Hi Volker,

We have pushed a hotfix on TEC last Friday to fix this issue.

I suggest you do a backup and then run an update to the latest versions.

Let me know if that resolves your issue.

Cheers,

Andras

[Volker]

Hello Andras,
I’ve just played Calender Update on my productive server.
The problem is still there.

I tested yesterday all day. On a freshly installed WordPress v4.7.9, the current calendar versions work flawlessly.

greeting
Volker

[Andras]

Hi Volker,

Thanks for checking that and I’m sorry to hear that the update didn’t help. That’s a bit curious, so far we only heard positive replies from users with the same issue and the update helped fix it for them.

The only thing I can think about is the WP version as the current one is 4.9.4

Maybe you can test that on your test site as well, if you have the capacity.

At the moment, since you said that a fresh install solved the issue, that might be the fastest was to solve the problem.

If you want we can troubleshoot and dig further to try to resolve the issue with an update. In that case the first step would definitely be updating WordPress to the latest.

Let me know how you’d like to proceed further.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts