Upcoming Events still show no events

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  • July 2, 2015 at 9:27 pm #975092
    p88dadmin
    Participant

    In my upcoming events widget, it still shows that “There are no upcoming events at this time”. Are there any solutions to fix this or resolve this problem?

    Currently using The Events Calendar v 3.10.1 and The Events Calendar: EventBrite Tickets 3.10.1

    July 3, 2015 at 8:11 am #975189
    Geoff
    Member

    Hi p88dadmin, nice to see you again!

    Sorry for the trouble here with events showing up in the widget. Do you happen to have a link where I can see the issue? Perhaps I can see something off the bat and will be able to suggest something from there.

    Also, I see you tried:

    Deactivated all other plugins? Yes
    Switched to a default theme? Yes

    Did you happen to notice any difference when doing that? Do events display in the widget when you’re running a default theme (Twenty Fifteen is a good one to test with) and deactivating all other plugins, except for The Events Calendar and Eventbrite Tickets?

    Cheers!
    Geoff

    July 6, 2015 at 12:23 pm #976254
    p88dadmin
    Participant

    Here is a link to one of the pages. If you look on the side bar it will say “There are no upcoming events at this time”.

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    July 6, 2015 at 2:20 pm #976288
    Geoff
    Member

    Thanks for following up and sharing the link!

    Just curious, do you use a custom template for the list widget? For example, do you have a folder called tribe-events in your theme directory and does it have any files in it?

    Or perhaps, do you use any snippets in your functions.php file for the calendar?

    I just want to rule out any modifications before troubleshooting a little deeper. 🙂

    Thanks!
    Geoff

    July 6, 2015 at 4:59 pm #976319
    p88dadmin
    Participant

    Yes I do have a tribe-events folder that we did use a custom template for the list widget. I’m assuming that this is not the correct way to do it anymore?

    And yes when I remove the folder the list widget works again.

    July 6, 2015 at 5:19 pm #976519
    p88dadmin
    Participant

    I have fixed the problem by using the new templates. thanks!

    July 7, 2015 at 5:11 am #976595
    Geoff
    Member

    Awesome! So glad to hear that was it — nice work and I’m stoked that everything is working out. Thanks again for reaching out and please feel free to hit us up with a new thread if any other questions pop up. 🙂

    Cheers!
    Geoff

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