Upcoming events not showing up in widget on pages, archives and category

[Marc]

Upcoming events not showing up in widget on pages, archives and category. Works in posts only. Please help.

[Rob]

Hey Marc. Sorry to hear you’re having issues. Have you updated to 2.0.3 (both free & PRO), which was released today? Please let me know if the issue persists, and if so, please drop in a link to your site so we can check this out. Thanks in advance!

[Marc]

Thanks,

No pro update is showing up in admin. Regular is done, nothing changed,

This site is under development and is password protected. Can your developer email me so that i don’t have to post credentials online? [email address removed by george at customer request – Apr 3 2015]

[Rob]

The PRO update sometimes takes up to 24 hours to reach everyone. By now, you should have found it – let me know whether it did the trick. Both would need to be on the same release (2.0.3) for it to be functioning correctly.

If that doesn’t work, shoot me an email (rob at tri.be) with the credentials and a link to this thread; I can check it out from there. Thanks!

[Marc]

The upgrade didn’t fix it. I was told that it was “theme incompatibilities”, but given no indication as to where the problem might lie.

[Rob]

Hey again Marc. Just updated your note on the other thread where you made a similar point; as I noted we do feel bad about being unable to help you, and if a refund is something you feel is appropriate just let me know and I can get that your way. We hate having to resort to that but in this case we weren’t able to help you and so we want to do right.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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