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Hey – for some reason when you click on the name of the next month it takes you back to the current one. Can you please help? Thanks! Ginger
Hey Ginger! Hope you’re doing well. Just wanted to give you a heads up that we’ve received this, but pretty much all of the support team is out today besides me. I’m jumping in to let you know that I have prioritized this for the team when everyone is back Monday, and we’ll get you a response ASAP at that time.
My apologies for the delay, and thanks for your patience in the interim. We’ll do our best to point you in the right direction here next week!
Howdy Ginger,
Your theme is not quite compatible with Tribe Ajax. Your theme is accidentally submitting placeholder text along with everything else when our Calendar makes an Ajax query. Placeholder text is not meant to be submitted, and so this happens.
Would you mind trying to paste this snippet in your Event Settings? Using Javascript this snippet attempts to fix your theme. It may or may not work for you, but it is worth a shot. If it does not work for you, would you mind sending a copy of your theme to [email protected], and linking to this thread in your email? I can not guarantee anything. Really this all falls outside of our scope of support. But, I have seen a few themes that are incompatible like yours, possibly all from the same theme developer. And I would like to create a snippet that fixes as many of them as possible if I can. Thanks!
– Brook
My bad! I forgot to give you more detailed instructions.
Apply this fix to your site by:
1) Logging into WP-Admin
2) Going to Events > Settings in WP Admin, then clicking on the “Display” Tab
3) Scroll down until you see the box labeled “Add HTML before event content”
4) Paste this snippet within that box, then click Save Changes.– Brook
I have one other snippet you can try. Paste it at the top of your theme’s functions.php file, underneath the first line “<?php”. If your theme does not have a functions.php file, go to your theme folder, create a new text document file called “functions.php”, and paste this text in the first line of the file “<?php”. On line 2 or 3, paste that snippet.
If this does not work we are probably out of luck. Please still email your theme to [email protected], if you have not already done so. But, I do not think much will come of that. 🙁 You will likely need to either hire someone to make your theme compatible, or simply switch to an alternate theme. ThemeForest has a nice list of themes whose dev’s have said are fully compatible with The Events Calendar. One other option might be to try the classic Tribe Bar. The settings to try this is found under the “Display” tab in WP Admin > Events > Settings.
I hope that helps. Please let me know the result! Thank you.
– Brook
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