Unrecognized Media Above Content

[Caylin]

Hi there, on both my main calendar view and the individual event page there is a big gray box with unrecognized media. I cannot figure out why this would be appearing (not having this problem on any other pages). Can you help?

[Hunter]

Hello 🙂

If you visit Events > Settings > Display > Advanced Template Settings > Add HTML before event/after content fields, that might be where the unrecognized media is located. If not, I’d review our Themer’s Guide to see if you have any template overrides which include the unrecognizable media. You could also use the Inspect tool to see if you can get an idea where things are coming from.

Let me know what you find out and have a great rest of your day! Cheers 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts