Unable to reassign to new URL

[Katie]

Hi – when I registered my license, I used my development URL. When I tried to reassign the URL by clicking on ‘Disconnect Now’, no option appeared to reassign that license to a new URL. What do I need to do?

Thanks,
Katie

[Katie]

Screenshot: http://imgur.com/Nh72lGD

[Katie]

Anyone? Thanks –

[snorton]

I believe you should just add the license to your new URL and remove it from your dev URL. It should then appear in the section you’ve highlighted in your screenshot.

[Barry]

Hi Katie,

Just as snorton said (thanks Snorton!) you should be able to disconnect it – please also remove it from that installation – and then simply re-enter it on your new site.

Let us know if that doesn’t work for you.

[Katie]

Thanks! After I unassigned it, I didn’t understand that I was supposed to re-assign it actually at the URL – but it appears that it re-assigned itself, after I unassigned it…? Anyway, thanks!

[Barry]

Well it all worked out in the end which is the main thing 🙂

Since it’s sounding like we’re all good here I will go ahead and close this thread – if there’s anything else though please don’t hesitate to create new threads as needed.

[Author]

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