Unable to Purchase Tickets After First Event in Series Has Passed

[wei]

Hello

For some reason when the first event in a series has passed, you seem to be unable to purchase tickets for the rest of the events

For example when you go here:

https://yorkshirebakingclub.com/event/cake-beginners-baking-course/2018-05-15/

It says the event has passed, so you have to click through to the ‘See all’ button to get here:

https://yorkshirebakingclub.com/event/cake-beginners-baking-course/all/

So if you then click through to a future event that hasn’t sold out such as:

https://yorkshirebakingclub.com/event/cake-beginners-baking-course/2018-07-11/

You’re unable to purchase tickets at all?

I also seem to be unable to remove the first event in a series if it’s passed. I’m not sure if I’m just missing something very obvious. I’ve attached screenshots of my settings and the configuration of this specific event/ticket.

Thanks
Kind regards.

[Brendan]

Hi, There. Thanks for your interest in our plugin suite.

Our ticketing product doesn’t currently support PRO’s recurring events.

If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

I hope this info helps. Let me know if you have any follow-up questions.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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