"Unable to process this import – a breakage or conflict may have resulted in the

[gkwebsite]

I have a current license, using wp 4.9.8, have disabled all other plugins, used standard 2017 theme, cleared transients and optimized the database. This is consistent behavior on both staging and production (wordpress hosting on siteground) and my local copy (docker running standard wp image).

I import from a google calendar url OR ics file. The progress bar doesn’t move, after a few min, I get this error:

“Unable to process this import – a breakage or conflict may have resulted in the import halting.”

We only run imports every month or so, so I don’t know when this crept in, but all plugins are updated to the most recent, and the license is active. This is a massive problem as this plugin is running an events calendar for a venue. Solving this is very time critical.

I am able to see the event previews prior to importing, and its the same calendar I’ve been using with events calendar / aggregator for almost 2 yrs.

I see several other users recently posting this or very similar issues. This seems to be a known issue.

========================
PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/import-failed/
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/import-failed/
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/event-aggregator-importer-stopped-working/
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/formerly-working-ical-url-imports-stopped-working-now-stuck-in-limbo/

[Jaime Marchwinski]

Hi Gustavo,

Thanks so much for reaching out!

I’m sorry to hear that you are experiencing this issue on your site.

Can you provide me with the URL that you are trying to import, so that I can do some testing on my end?

Also, can you enable and check the Event Log under Events < Help to see if you see anything unusual?

Right under that is your Event Aggregator Status. Can you take a screenshot of what you see there?

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Victor]

Hi Gustavo!

Just wanted to share with you that a new release of our plugins is out, where we included a new Import Process System setting that allows you to select whether you want your imports to be processed Asynchronously or using the cron-based system. You can find this setting under Events > Settings > Imports tab under the Global Import Settings section.

If you are experiencing problems with your imports, please try using the cron-based system.

Also, if you were using the code snippet to use the cron-based imports system, please remove it and use this setting instead.

Additionally, we added an option to stop and clear all current asynchronous import processes by using the Stop current processes option.

You can find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/

We apologize for the delay and appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update the plugins and don’t hesitate to open a new topic if anything comes up.

Best,
Victor

[Author]

Posts