Unable to login

[Kim]

I am trying to update the license but can not login. I have tried resetting the password and have not received any email. Please let me know how I can get back into my account.

[Brian]

Hi,

Sorry for the issues you are having.

Please email us at support(at)theeventscalendar.com

We can better help you access your account that way.

I found your account, but cannot provide a new password here. Let them know you are not getting the password reset emails and if they can please create you a temporary password.

Also, reference this ticket with a link.

Thanks

[Kim]

Thank you for your help, it appears that I am not receiving any emails for some reason so that answers that problem.

[Brian]

Ok well that would be an issue.

Let us know after your email is fixed if you have any other issues.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts