Unable to download Premium Plugins – Events Ticket Plus & Event Calendar Pro

[Priscilla Derr]

Hello,

I just purchased two of your premium plugins and cannot download either. The thank you page gave me this message when I tried to download either plugin {“code”:”rest_forbidden”,”message”:”Sorry, you are not allowed to do that.”,”data”:{“status”:403}}

I waitied for my confirmation email and invoice and tried to download them from the email as well… I got the same message. Please advise how to recieve my purchased products.

Thanks,

[Priscilla Derr]

resolved itself

[Nico]

Hi there Priscilla,

Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

Already reported the issue to the website team. I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Author]

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