Unable to deselect all email options for tickets

Home Forums Ticket Products Event Tickets Plus Unable to deselect all email options for tickets

  • This topic has 4 replies, 2 voices, and was last updated 9 years ago by Ajax.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1267440
    Ajax
    Participant

    Hi There,

    I am trying to deselect all email options for the Events Tickets Plus plugin, but with all checkboxes unticked, and clicking save the last three are re-ticket upon page reload.

    I am on this URL in the dashboard : edit.php?post_type=tribe_events&page=tribe-common&tab=event-tickets

    WP 4.3.7 latest versions of events calendar, tickets & tickets plus (4.4.5)

    #1268094
    Geoff B.
    Member

    Good evening Ajax and welcome back!

    Thank you for reaching out to us.

    We apologize for the inconvenience caused by this glitch.
    We are actively working on a solution for this.

    I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.
    They need to assign it, code it, test it, and schedule it for release.

    The good news is that you will be contacted as soon as a fix is available.
    Thank you for your patience as we see this through.

    In the meantime, you can apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/67488cc3d5dda12a9e252e16e39191f4

    Best regards,
    Geoff B.

    #1271959
    Ajax
    Participant

    Hi Geoff,

    Thanks for the hook – I was searching WooCommerce docs and your source code for a solution.

    That’s good for me. I’ve closed the ticket

    #1272188
    Geoff B.
    Member

    Good morning Ajax,

    I am super stoked that this was helpful to you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Unable to deselect all email options for tickets’ is closed to new replies.