Unable to create tickets even when Payment Option function has been removed

[Tac]

Hi,

Given we are having issues with Paypal Split payments and your team is trying to assist us in a different thread, we have started to look for other payment gateways.

We will be releasing our website without paypal split payments and are looking for other other payment gateways for the time being and Paypal for regular transactions is not our choice.

I’ve tried to remove Payment option using the snippet from your github library:
https://gist.github.com/barryhughes/13b814cf679a3e7e2ee4

This has indeed removed the Payment option, however, while creating event the organiser is unable to create tickets as payment option is rejecting for not providing Paypal in payment option.

Can you please advise a solution in case we do not wish to provide Paypal as an option for the time being??

Thanks

If I do not wish to use Paypal or Split

Before you can create tickets, please add your PayPal email address on the Payment options form.

[Tac]

Screenshot 2

[Geoff B.]

Good evening Tic Tac and welcome back!

Thank you for reaching out to us.

Before we continue, and keeping in mind that we are also trying to fix the split payment issue, just to set expectations, as you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

We unfortunately do not provide complete support for customization.

That being said, the solution would be to do a template customization you might want to read our Themer’s guide to get a sense of how that works.

If you take files found in /wp-content/plugins/events-community-tickets/src/views/community-tickets/modules/ you can probably remove the payment option look altogether when the organizers create a ticket.

Once you choose and make a copy of the files you want to modify, you should move them to your WordPress theme’/tribe-events/ folder

It should look like this:  [your-theme]/tribe-events/community/payment-options.php

Let me know if that helps.

Have a great day!

Geoff B.

[Tac]

Thanks Geoff.

This thread can be closed, all working well!

[Geoff B.]

Hey Tic Tac,

I’m stoked that this worked for you!

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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