Unable to create new venue or new organizer – text tab not working on front end

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  • #1282234
    Tony Verbicaro
    Guest

    Hi,

    I’ve just installed Events Calendar on the website I administrate. Your product seems really to please me and my team, but I’m having problems when I try to create a new venue or a new organiser. The text forms remain empty, not showing a venue or an organizer already created… Can you help please ?
    I’m considering on an evolution to the Importer bundle first, then the Community one, but, as you should understand, I have to be properly sure of a good behavior of your system or compatibility with mine.
    Thanks a lot.
    Best regards,
    Tony Verbicaor

    This is my System information :

    HOME URL
    http://www.lachampagneviticole.fr
    SITE URL
    http://www.lachampagneviticole.fr
    SITE LANGUAGE
    fr_FR
    CHARACTER SET
    UTF-8
    NAME
    Tony Verbicaro
    EMAIL
    [email protected]
    INSTALL KEYS

    WORDPRESS VERSION
    4.7.4
    PHP VERSION
    5.4.37
    PHP
    max_execution_time = 120
    memory_limit = 256M
    upload_max_filesize = 50M
    post_max_size = 50M
    display_errors = 1
    log_errors = 1
    SERVER
    Apache
    SAPI
    cgi-fcgi
    PLUGINS
    Adminimize version 1.11.2 by Frank Bültge(http://bueltge.de/)
    AdPlugg version 1.5.6 by AdPlugg(http://www.adplugg.com)
    Advanced Custom Fields version 4.4.11 by Elliot Condon(http://www.elliotcondon.com/)
    Advanced RSS version 2.7.3 by Stephen Ingram(http://blog.jixor.com)
    Better Admin Bar version 1.9 by Jakub Novák(http://kubiq.sk)
    Cookie Law Info version 1.5.3 by Richard Ashby(http://cookielawinfo.com/)
    Content character count version 0.1.3 by o—-o(http://2046.cz)
    Custom Admin Bar version 1.3.1.1 by Ve Bailovity (Incsub)(http://premium.wpmudev.org)
    Export to InDesign version 1.2.0 by Pat Hawks(http://pathawks.com)
    Easy Twitter Feed Widget version 0.6 by DesignOrbital.com(https://designorbital.com)
    Edit Flow version 0.8.2 by Daniel Bachhuber, Scott Bressler, Mohammad Jangda, Automattic, and others(http://editflow.org/)
    Featured Image in Admin Panel version 1.0 by seosbg
    Loco Translate version 2.0.13 by Tim Whitlock(https://localise.biz/wordpress/plugin)
    Custom Login Page Customizer version 1.1.0 by Hardeep Asrani(https://themeisle.com/)
    Page Restrict version 2.2.8 by Matt Martz & Andy Stratton(http://theandystratton.com)
    WP Post Cloner version 0.1.1 by Evan Herman, Ben Rothman
    Restrict Categories version 2.6.3 by Matthew Muro(http://matthewmuro.com)
    Secondary Title version 1.9.1 by Kolja Nolte(http://www.koljanolte.com)
    Series version 1.0.0 by Justin Tadlock(http://justintadlock.com)
    Simple Image Sizes version 3.1.1 by Rahe(http://nicolas-juen.fr)
    TablePress Extension: Chartist version 0.6 by Per Soderlind(http://soderlind.no/)
    TablePress version 1.8 by Tobias Bäthge(https://tobias.baethge.com/)
    The Events Calendar version 4.5.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
    Theme Check version 20160523.1 by Otto42, pross(http://ottopress.com)
    TinyMCE Advanced version 4.5.6 by Andrew Ozz(http://www.laptoptips.ca/)
    Hustle version 5.1 by WPMU DEV(https://premium.wpmudev.org)
    WP Login Box version 2.0.2 by Ziv, Itzoovim(http://itzoovim.com)
    WP Sitemap version 1.0 by Jens Törnell(http://www.jenst.se)
    WP Adverts
    version 1.1.3 by Greg Winiarski
    NETWORK PLUGINS

    MU PLUGINS

    THEME
    Flat News
    MULTISITE

    SETTINGS
    schema-version = 4.5.1
    recurring_events_are_hidden = hidden
    previous_ecp_versions =
    Array
    (
    [0] => 0
    )
    latest_ecp_version = 4.5.1
    last-update-message-the-events-calendar = 4.5.1
    donate-link =
    postsPerPage = 10
    liveFiltersUpdate = 1
    showComments =
    showEventsInMainLoop =
    eventsSlug = evenements
    singleEventSlug = evenement
    multiDayCutoff = 00:00
    defaultCurrencySymbol = €
    reverseCurrencyPosition = 1
    embedGoogleMaps = 1
    embedGoogleMapsZoom = 10
    debugEvents =
    tribe_events_timezone_mode = event
    tribe_events_timezones_show_zone =
    stylesheetOption = full
    tribeEventsTemplate = default
    tribeEnableViews =
    Array
    (
    [0] => list
    [1] => month
    [2] => day
    )
    viewOption = month
    tribeDisableTribeBar =
    monthEventAmount = 3
    enable_month_view_cache = 1
    dateWithYearFormat = j F Y
    dateWithoutYearFormat = j F
    monthAndYearFormat = F Y
    dateTimeSeparator = /
    timeRangeSeparator = –
    datepickerFormat = 4
    tribeEventsBeforeHTML =
    tribeEventsAfterHTML =
    earliest_date = 2017-06-22 19:00:00
    earliest_date_markers =
    Array
    (
    [0] => 8189
    )
    latest_date = 2017-06-22 20:30:00
    latest_date_markers =
    Array
    (
    [0] => 8189
    )
    google_maps_js_api_key = AIzaSyC5ALEYmlcaA9AHmWyOuuqwQmQRso4llXI
    WP TIMEZONE
    Inconnu ou non défini
    WP GMT OFFSET
    1
    SERVER TIMEZONE
    UTC
    WP DATE FORMAT
    j F Y
    WP TIME FORMAT
    G \h i \m\i\n
    WEEK STARTS ON
    1
    COMMON LIBRARY DIR
    /home/www/client/sgv/lachampagneviticole.fr/20150522_lcp-wordpress/wp-content/plugins/the-events-calendar/common/src/Tribe
    COMMON LIBRARY VERSION
    4.5.1

    #1282627
    Trisha
    Member

    Hello, Tony!

    Thank you for using The Events Calendar! I can help with this ?

    I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

    If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

    Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?

    This said I can give you a quick tip. What you’re describing sounds like a javascript (or some other) conflict in the admin area. As a first step, I would see if the plugin works with one of the default themes and all other plugins deactivated. If it does then you can begin the troubleshooting process from there.

    I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

    Cheers,
    Trisha

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