Unable to active license

[apexlightingsolutions]

I have been testing out the free version of your plugin and decided to purchase it today. I purchased a license for both Events Calendar PRO and Community Events. When I go to the plugin settings > licenses it’s only prompting me with an events aggregator license key and will not accept either key that I received. I can confirm that the only plug-in I have from Modern Tribe is The Events Calendar (version 4.6.10.1), I do not have the Events Aggregator plugin.

Please assist,
Thank you

[Courtney]

Hi Robert

Sorry for the confusion.  You should’ve received an email containing a link to download Events Calendar Pro and the license key as well as Community Events.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar plugin active as well.

Then get your license key, and go to Events » Settings » Licenses to enter it.

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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