Unable to access functionality

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  • This topic has 3 replies, 1 voice, and was last updated 9 years ago by Di.
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  • Author
    Posts
  • #1260703
    Di
    Participant

    Hi guys. I purchased and installed Events Tickets Plus on my site, activated it, but I still do not see the field to add tickets. There is no “tickets” in the settings pages under events as well.

    Can you please let me know how I can solve this? Thank you.

    P.S. I had this error for the main events plugin as well, but I solved it by deactivating and then activating it.

    #1260765
    Courtney
    Member

    Hello Di

    Can you check your settings at Events » Tickets » Post types that can have tickets? There should be a setting to enable it on any post type that you want.

    Let me know if that solves this issue.

    Thanks,
    Courtney 🙂

    #1271692
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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