Turning off notification of published events

[Lyne]

We have users on our site and somehow every time there is a published event one of them gets a notification by email that the event has been published. The author used to be under her name on the submission page but I changed it to mine and she is still getting them. Is there a way to see how come she is chosen to get these emails and to just take out the published notification. Many thanks.

[Lyne]

Hello again, I just realized that when the event is submitted and I preview it always goes back to her being the author- automatic- even if I check mark for me after so I presume that’s why she gets them. How can I make it to be mine permanently and/or just take out the published notification.

[Casey]

Lyne,
Can you verify that you have email notifications turned off in the Community add-on? Go to EC Pro->Settings->Community and uncheck the ‘Alerts’ checkbox here: http://d.pr/i/t3Fy

Let me know if that resolves the issue. Thanks!

[Lyne]

Hello Casey, I tried that and it didn’t work. I have a plug in that automatically sends an email when I publish a post so maybe that’s why it’s doing this for the event also. Is there a way to set the author on the form that is submitted ( view event from the dashboard) so that it defaults to one user or do I have to chose it manually all the time? I took out the author (under options) on the the page but she still gets a confirmation.

Many thanks.

[Casey]

Lyne,
Sorry, but unfortunately not. The only other option would be to enable anonymous submissions, so that no one would be notified. You might also consider reaching out to the plugin developer to see if there’s a way that you can limit the emails to be sent only to one address.

Hope that helps!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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