Trying to theme Events Tickets Plus file…

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  • #1134213
    themightyasok
    Participant

    Hello

    I am trying to change the html that is outputted by the Events Tickets Plus plugin.

    I know the file > src/views/wootickets/tickets.php

    this is the file that builds the table. I am trying to take it into my child theme so i can modify without it being overwritten as I have done with many other of your files but for some reason,. it will not pick up the file. Can i check the dir structure needed for this file?

    I am trying >

    tribe-events/event-tickets-plus/wootickets/tickets.php

    but this is clearly not correct. Pls advise?

    thanks

    stu

    #1134276
    Cliff
    Member

    Hi. Thanks for your detailed question.

    Please reference our Themer’s Guide for detailed instructions.

    ===

    Maybe this is the missing piece?

    /wp-content/your-active-theme/tribe-events/…

    #1134295
    themightyasok
    Participant

    haha – of course I have the theme in there as well. I left it out as i thought it too obvious to include in this post. I have themed half of the files in the plugins without issue, i understand the process – it just does not seem to pickup with this one.

    Thats not the issue. And i referenced your themers guide, it says nothing about the path for this file. Nor does it have it in the file itself like it does in most of your themeable event calendar files.

    So – I ask you again, can you please provide me with the path…

    thanks

    stu

    #1134712
    Cliff
    Member

    Stu,

    I’m sure you can imagine the variety of questions and experience amongst our different users so thanks for spelling things out clearly for me — that you know what you’re doing.

    Unfortunately for everyone (but good job to you), I was able to confirm your findings. Here’s an excerpt of my bug report to our developers:

    With WP 4.5.3, TEC 4.2.1.1, ET 4.2.1.1, ET+ 4.2.1, WooCommerce 2.6.2…

    I could NOT get the following template overrides to work:

    • /wp-content/themes/twentysixteen/tribe-events/event-tickets-plus/wootickets/tickets.php (should work)
    • /wp-content/themes/twentysixteen/tribe-events/event-tickets/rsvp.php (should work)
    • /wp-content/themes/twentysixteen/event-tickets/rsvp.php (wrong that it’s not in “tribe-events” folder but I tried it anyway)
    • /wp-content/themes/twentysixteen/event-tickets-plus/wootickets/tickets.php (same as above)

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

    #1134757
    themightyasok
    Participant

    Thats ok – no problem, for now I will update the original file and keep a backup. I guess its a simple enough fox and will appear in a point release in the future.

    All good

    thanks for helping

    stu

    #1134879
    Cliff
    Member

    Thanks for your understanding. If interested, here’s how to downgrade our plugin(s) to a prior release. Unfortunately, I’m unsure which version gets it to work. You can update this thread if you find out.

    Sorry for the inconvenience this might cause until fixed, and thanks for reporting it. Let me know if you need assistance.

    #1135822
    Cliff
    Member

    My apologies but this part of the Themer’s Guide is correct, and I was incorrect.

    These file overrides DO work for me:

    • /wp-content/themes/twentysixteen/tribe-events/wootickets/tickets.php
    • /wp-content/themes/twentysixteen/tribe-events/tickets/rsvp.php

    Please follow the Themer’s Guide very closely and things should work for you.

    Please also make sure to be using the latest version of all our plugins.

    #1136430
    themightyasok
    Participant

    they do indeed

    thank you

    #1136701
    Cliff
    Member

    Awesome, thanks for letting me know. Sorry I got things wrong the first time. Thanks for your understanding.

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