Trying to login to purchase pro

Home Forums Welcome! Pre-Sales Questions Trying to login to purchase pro

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1451166
    Mike
    Guest

    I’m trying to login so I can purchase pro, but I have forgotten my password. I have tried to request a password reset three times, but still no email. Can you help?

    #1451435
    Courtney
    Member

    Hi Mike

    I do see your account in our system. Please visit https://theeventscalendar.com/wp-login.php and use the same email that you’ve submitted this form with. At the bottom, select the “Forgot Your Password”. For security purposes (and because we’re on a public forum), I cannot provide you with your password. You will need to hit that reset link.

    Thanks
    Courtney 🙂

    #1452049
    Mike
    Guest

    I have tried that four times now. I never receive the email.

    Mike

    #1452146
    Courtney
    Member

    Hey Mike

    Please send an email to support [at] theeventscalendar [.] com including a link to this thread. From there, we can help you get logged in again. Also, please whitelist our email address on your system. It seems that our messages are being sent but bouncing back.

    Thanks
    Courtney 🙂

    #1472290
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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