Help Desk

Trouble Importing Google Calendar Events

  • Posts: 1 Topics: 1
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    I had events importing, but now they are not. If I run a preview, the events display in the preview, but when i run an import they never appear on the calendar or in the events list in the admin.

    Posts: 2036 Topics: 1
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    Hi David,

    Thank you for reaching out to us! I’m sorry to hear that you are having problems to import your events! Let me help you to solve this.

    To get started, could you please access your Dashboard, head over to Events > Help and share a screenshot of the Event Aggregator System Status? Do you see any errors in there?

    Also, could you please share your Google Calendar URL so we can take a look/run some tests from here?

    Thanks!

    Patricia

    Posts: 1 Topics: 1
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    Google calendar:
    https://calendar.google.com/calendar/embed?src=polqdqucn37us7mo810jdp8s78%40group.calendar.google.com&ctz=America/New_York

    Attached is import history.
    Not showing any errors, but I know there are events that are not coming in.

    Posts: 2036 Topics: 1
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    Hi David,

    Thanks for sharing your Google Calendar with us! As I can see from here you have only 3 events in your calendar. Please note that by default the import date range limit is one month. To import events far in the future, please access your Dashboard and head over to Events > Settings > Imports > Global Import Settings and change the Import Limit type to “do not limit” or limit by date range and change the limit to 3 months.

    Also, please note that to import your events, you have to use this URL format:

    https://calendar.google.com/calendar/ical/polqdqucn37us7mo810jdp8s78%40group.calendar.google.com/public/basic.ics

    Does it help you to solve the problem? If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Best Regards,

    Patricia

    Posts: 7
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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