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- This topic has 5 replies, 2 voices, and was last updated 6 years, 4 months ago by David Whitlock.
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November 27, 2017 at 1:46 pm #1393023David WhitlockParticipant
I had events importing, but now they are not. If I run a preview, the events display in the preview, but when i run an import they never appear on the calendar or in the events list in the admin.
November 29, 2017 at 9:35 am #1395061PatriciaMemberHi David,
Thank you for reaching out to us! I’m sorry to hear that you are having problems to import your events! Let me help you to solve this.
To get started, could you please access your Dashboard, head over to Events > Help and share a screenshot of the Event Aggregator System Status? Do you see any errors in there?
Also, could you please share your Google Calendar URL so we can take a look/run some tests from here?
Thanks!
Patricia
November 29, 2017 at 10:01 am #1395097David WhitlockParticipantGoogle calendar:
https://calendar.google.com/calendar/embed?src=polqdqucn37us7mo810jdp8s78%40group.calendar.google.com&ctz=America/New_YorkAttached is import history.
Not showing any errors, but I know there are events that are not coming in.November 30, 2017 at 8:46 am #1395879PatriciaMemberHi David,
Thanks for sharing your Google Calendar with us! As I can see from here you have only 3 events in your calendar. Please note that by default the import date range limit is one month. To import events far in the future, please access your Dashboard and head over to Events > Settings > Imports > Global Import Settings and change the Import Limit type to “do not limit” or limit by date range and change the limit to 3 months.
Also, please note that to import your events, you have to use this URL format:
Does it help you to solve the problem? If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!
Best Regards,
Patricia
December 22, 2017 at 8:36 am #1411684Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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