Trial Period –

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  • #1066086
    Roger Reynolds
    Guest

    Hi,
    I’m the Webmaster dude for the (not for profit) Doctor Who Club of Australia. We ain’t very rich (we’re all volunteers, all profits go back into the Club) but your product Events Tickets Plus – looks like it’s exactly what we need. However, I need to set it up on our Test/Demo site for the committee to see BEFORE we commit to spending any money. Can you help in this regard?
    Also – we have one live site http:// dwca.org.au and a trial site – do we need two licenses or can we purchase only one (the test site is NOT visible to the outside world)

    Looking forward to hearing from you soon.
    Regards
    Roger Reynolds

    #1066117
    George
    Participant

    Hey Roger,

    Thanks for reaching out!

    When it comes to a trial period, we unfortunately do not have a trial method for “testing” our software 🙁 The best we have at this time is our no-questions-asked refunds policy, which is that if you request a refund within 30 days of your original license purchase – regardless of reason! – we will give the refund in full immediately 🙂

    Many folks use this as an alternative to a “real” trial program. I hope it’s helpful in your case!


    Next, in regards to the licensing question, you do not need two licenses. To be clear, if you don’t enter a license key, the plugin will work 100% exactly the same as if you did enter a license key. The license key makes no difference in plugin functionality; it simply signs up the licensed domain name for updates and support.

    And so in most cases, folks with a test-site/”real”-site setup like you describe simply add the license key on the “real”/production site, and then for the test site, they just manually update the plugin themselves every so often – which is easy, because you can get the latest version of plugin files any time at http://theeventscalendar.com/my-account/downloads once you have a license.

    I hope this information helps! Let me know if that’s the case and/or if there’s anything more I can help with.

    Cheers!
    George

    #1066608
    Roger Reynolds
    Guest

    Hi, George

    Thanks heaps for your speedy reply. I’ll definitely purchase this product as it appears to do everything we want.

    You’ve also answered my question regarding a trial period – Fantastic.

    May you Live Long and Prosper (opps – wrong show!)
    Alons-y (that’s better)

    Cheers
    Roger

    #1067053
    George
    Participant

    Sounds good Roger! Thanks for the fun replies here. I hope our products work well for your project–and if not, please be sure to request a refund before 30 days from your date of purchase!

    [More info on that, and steps on getting a refund in general, here → https://theeventscalendar.com/knowledgebase/refund-policy/%5D

    Cheers!
    George

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