Good evening Jacques and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
I would love to help you with this topic.
When translation file strings are not kicking in, it is usually caused by one of the following things:
- Your translation files are not up to date
- You are using some customized translation files that have been placed in the /wp-content/languages/ or /wp-content/languages/plugins/ folder. These might not be updated and will override any other file.
- The strings are translated, but are considered “fuzzy”
In the first 2 cases, the solution is to update your translation files using the pot file. You can do this by using the Poedit software and heading to Catalog > Update from pot file.
In the last case, you will need to make them “unfuzzy” using Poedit.
In this case, as you know, the string is located in theĀ Event Tickets language files.
Let me know how that goes.
Best regards,
Geoff B.