Transfer license to another account

[Justin Yonk]

We bought licenses for The Event Calendar Pro for one of our clients this past year. This client has since left us and would like the licenses transferred to their account. Is it possible to do this? And if so, how do we go about doing that?

[Cliff]

Hi Justin. Thanks for your business (although you posted this question from an account that doesn’t have any purchases associated with it).

You can go to My Account and edit your account’s details to be the new owner’s details (name, email address, etc), or you can have them purchase their own license. If you want to consider going that route, please email us at support @ the events calendar.com from the account you purchased through and provide details about your client so we can thoroughly research this and handle it privately via email.

Thank you.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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