Transfer all Licenses to another account

[Ben Davies]

Hi,

We’re looking to transfer all of the licenses we have in our current account because another person will be managing them moving forward.

I’ve seen two related forum posts for this issue, but wanted to confirm if we can indeed transfer the licenses to another account who will manage all of the licenses we’ve previously purchased, and if there’s a process we can refer to on how to continue with the transfer.

[Caroline]

Hi Dean,

Thanks for taking the time to reach out to us here! While there’s no user-guided process for transferring existing subscriptions to a new account, we’d be glad to assist with a manual transfer on your behalf. Would you mind sending us a quick email message with the details of your request using the following form? One of our team members will be more than happy to get that process underway for you!

https://theeventscalendar.com/contact/

Please select the option “Help accessing my account” from the drop-down menu to display the full email form.

Thanks again, and we’ll see you over in email!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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