Transfer account

[simonemcfarland]

Hi,
I need to transfer an account to a client. Can you please tell me where to send the information to make that happen?
Thank you,
SImone

[Geoff]

Howdy Simone,

Sounds great and we’re definitely happy to help! Will you please head over to our Contact page, select the “Help accessing my account” option and sending the following info:

• The client’s name
• The client’s email

What we can do is create a new account for the client, provide you with the new login details, then create a new license for that account while deactivating the one that’s currently in your account. This will be the smoothest way to make the transfer and allow us to work over email instead of the open forums. 🙂

Thanks so much!
Geoff

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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