Topic moved to pro support but missing username and pwd

[alex]

Hi guys
i know it’s the wrong section but my last question about The events calendar was moved to “the events pro support” and i don’t have username and pwd to access and answer!
That’s simply because i’m using your free version plugin to evaluate it and decide if turning to pro version and wootickets add-on.
Please send me an email with a username and pwd
Thanks a lot
Alex

[Brian]

Hi Alex,

The accounts for the Pro Support are created when purchased. So I cannot send you one.

What is the url for the forum topic you created and I can see about moving it back.

Thanks

[alex]

Hi Brian this is the topic;
I don’t know why is marked as solved cause it’s not solved at all: i can’t see the calendar and in the page /events i created i don’t have any 404-error: problem seems to be that when i insert a page /events my template simply show what is written in the new page (that is obviously a blank page) and overrides or doesn’t link to the calendar… /events
Please help me
I need to go on line with my website, otherwise i’ll have to choose some other plugin
thanks
Alex

[Brian]

Oh I see.

Unfortunately, on the pre-sales forum, I’m afraid we do not provide technical support.

I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

I can say the Events Calendar creates it’s own page so creating a page called events or event will cause issues with the plugin. No WordPress page should be called events or event, the plugin creates that for you.

Beyond that I cannot provide technical support here.

[Brian]

Since this is marked with a correct answer I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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